Contact

Reach out

Support Ticket
Reach out in App
Reach out through mail
info@festate.io

FAQs

Your questions answered.

What’s the fastest way to get support?

Use the in-app support ticket system. That goes straight to our team and gets picked up fastest.

Can I email instead?

Yep. You can reach us at info@festate.io - however as we're a small team you may have to wait 3-5 business days for a response.

Is support available on weekends?

We monitor for urgent issues seven days a week, but routine queries are handled Monday to Friday.

Do I need an account to get help?

No. Anyone can reach out - whether you’re already using F.estate or just exploring.